Should you have any issues with logging into your account please open up a ticket with our help desk. You will need to provide them with the following information
Service in question -> Liason2 secure file transfer
username -> Your user name on the system
ip address -> the ip address from which you are trying to connect
WARNUNG: An diese Adresse gesendete Nachrichten sind nicht unbedingt verschlüsselt. Benutzen Sie Ad Hoc Transfer, ein sicheres Web-Formular oder einen anderen sicheren Kanal, wenn Ihre Anfrage vertraulich ist.